At FixinDoc, we strive to ensure our customers are satisfied with their experience. This Refund Policy outlines the terms under which refunds may be issued for our services.
1. Eligibility for Refund
Refunds are applicable only to eligible purchases made directly through FixinDoc.
Requests must be made within 7 days of the original purchase date.
Refunds are not available for services already rendered or completed.
Courses or subscriptions accessed or downloaded may not qualify for a refund.
2. How to Request a Refund
Submit your refund request by contacting our support team at [support email].
Include your order ID and the reason for the refund request.
Our team will review your request and respond within 3–5 business days.
3. Processing Refunds
If approved, refunds will be processed to the original payment method within 7–10 business days. Processing times may vary based on your financial institution.
4. Non-Refundable Items
Services that have been fully rendered
Customized or personalized services
Third-party charges or transaction fees
5. Contact Us
If you have any questions regarding our refund policy, please contact our support team. We are here to assist you.